Frequently Asked Questions
Everything you need to know about shopping with Needed.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are the products on Needed covered by a warranty?
Many of our items include a manufacturer's warranty. Specific warranty details can be found on individual product pages under the specifications tab.
Can I change or cancel my order after it's placed?
We process orders quickly, but if you contact our support team within 1 hour of placement, we will do our best to modify or cancel your request.